Domestic Shipping Policy
Shipment Processing Time
All orders are processed and dispatched within 3-5 working days from the date of purchase. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Time & Shipping Cost
- UK Tracked 5-7 business days (Free)
- Europe Tracked 7-10 business days (GBP 12.99)
- US/Australia/Japan Tracked 5-7 business days (GBP 9.99)
- For other countries please contact us for the postal charges. Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties & Taxes
aeonhut.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
aeonhut.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Order Cancellation Policy
There will be no canceling charges if the order is canceled within 24 hours from the date of purchase. However, if the item is dispatched then there will be a charge of GBP 20.
Thank you for visiting and shopping at aeonhut.co.uk . Following are the terms and conditions that constitute our Shipping Policy.